For account holders
How do I delete my account?
Download your data, review the deletion request and manage the 30-day grace period.
Open privacy settingsStep by step
Open your privacy settings
Sign in with the email for the account you want to manage, then open Privacy settings. Review any existing export or deletion requests.
Download data you want to keep
Use Download my data to request an export. Check its status in the export history and download the file when it is available.
Schedule and confirm deletion
Review Delete my account, acknowledge the confirmation and schedule the request. Follow the confirmation email. You can cancel a pending request in Privacy settings during the 30-day grace period.
Check the account email before scheduling deletion. A completed deletion cannot be undone.
Common questions
How do I delete my TeamStores.AI account?
Open Privacy settings, review Delete my account and schedule the request. Confirm through the email you receive. A 30-day grace period gives you time to cancel a pending request before it is processed.
What happens to my data after deletion?
Deletion is processed after the grace period and email confirmation. Some records are soft-deleted or anonymized rather than erased. Review the privacy policy and the information in Privacy settings for the scope of the request.
What if I manage a store with open orders?
Contact support before scheduling deletion so outstanding orders and store access can be reviewed. Account deletion is not a substitute for handling open orders or requesting a refund.
Can I export my data first?
Yes. Use Download my data in Privacy settings to request an export, then download it from the export history when it is ready. Save any information you need before your deletion request is processed.